Introduction
Welcome to Sydney Filters. These Terms of Sale govern your purchase of products from our website, sydneyfilters.com.au. By placing an order with us, you agree to these terms and conditions. Please read them carefully.
Orders
Order Acceptance
All orders placed through our website are subject to acceptance by Sydney Filters. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product or pricing information, or any other issue that may arise.
Order Confirmation
Once your order is placed, you will receive an email confirmation. This email will include your order details and a unique order number. Please keep this information for your records.
Pricing and Payment
Pricing
All prices listed on our website are in Australian Dollars (AUD) and include GST (Goods and Services Tax). We strive to ensure that all prices are accurate, but errors may occur. If we discover an error in the price of any product you have ordered, we will notify you as soon as possible and give you the option to reconfirm your order at the correct price or cancel it.
Payment Methods
We accept the following payment methods:
- Credit/Debit Card (Visa, MasterCard, American Express)
- PayPal
- Afterpay
Payment is required at the time of order placement. Your order will not be processed until payment has been received.
Shipping and Delivery
For detailed information on our shipping policies, including shipping costs, delivery times, and tracking, please visit our Shipping & Returns page.
Returns and Exchanges
If you are not satisfied with your purchase, you may return it within 30 days of delivery for a refund or exchange. Products must be returned in their original condition and packaging. For detailed information on our return policy and the return process, please visit our Shipping & Returns page.
Warranty
All products sold by Sydney Filters are covered by a manufacturer’s warranty. The warranty period and terms vary by product. For detailed warranty information and to initiate a warranty claim, please visit our Warranty page.
Limitation of Liability
To the extent permitted by law, Sydney Filters will not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the purchase or use of any products from our website. Our total liability to you for any claim arising out of or in connection with these Terms of Sale shall not exceed the amount paid for the product in question.
Governing Law
These Terms of Sale are governed by and construed in accordance with the laws of New South Wales, Australia. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of New South Wales.
Changes to These Terms
We may update these Terms of Sale from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new terms on our website and updating the effective date at the top of this page.
Contact Us
If you have any questions or concerns about these Terms of Sale, please contact us at:
Sydney Filters
Phone: (02) 9672 7008